Frequently asked questions
Everything you need to know before creating your first story: credits, gift coupons, languages, voice and privacy.
What ages is it for?
TuHistoria is made for children of all ages. If you already tell them bedtime stories, you can already use TuHistoria! Plus, the text and illustrations adapt to the age of the youngest hero.
Is it free?
The download is free and you get free credits to create your first stories when you sign up. After that, you can buy Magic Essence packs whenever you want, with no subscription.
How long does a story take?
Usually a few minutes. You can keep using the app and we'll notify you when it's ready.
How does narration in my voice work?
You record a short sample in the app, agree to its use, and TuHistoria creates a voice to narrate your stories. It's only used for your stories and you can delete it at any time. It's a new feature we're rolling out gradually.
What happens to my children's data?
The characters' details (name, age, interests) are used to create your stories within the family account, which an adult manages. There are no ads, and sharing a story is always your choice. See our Privacy Policy for details.
How does gifting work?
You buy a coupon on this website, see the code once you've paid and email it with your message. The recipient redeems it in the app.
What languages are the stories in?
Spanish, English and Catalan. You can choose the language for each story, which is ideal for bilingual families.
Can I read stories offline?
Yes. Stories you've downloaded to your device can be read offline, perfect for trips.
Can several children appear in the same story?
Yes. Create a profile for each character (siblings, cousins, friends) and bring them together in the same adventure.
Can I share a story with the grandparents?
Yes. Create a share link, hide names if you prefer and revoke it whenever you like.
Do I need a subscription?
No. You only pay for the credits you buy, when you need them. There are no recurring charges.
How do I contact support?
Email us at soporte@tuhistoria.app and we'll get back to you as soon as possible.